Privacy Policy

1. Introduction

Welcome to plantscollections ("we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your data when you use our mobile application and related services.

By using our application, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect limited information to provide and improve our services:

• Personal Identification Information: User name and email address.
• Identifiers: Unique User ID and authentication tokens generated during sign-in.
• Subscription Data: Purchase history, subscription status, and transaction identifiers.

Note: We do NOT collect location data, contacts, SMS, or call logs.

3. How We Use Information

We use the collected data for the following purposes:

• To provide and maintain our service.
• To authenticate your identity and manage your account.
• To process and manage your subscriptions and payments.
• To provide customer support and respond to your inquiries.
• To monitor application performance and fix technical issues.
• To comply with legal obligations and protect against fraud.

4. Sign-In Providers

Our app allows you to authenticate using third-party services:

• Google Sign-In: When you sign in with Google, we receive your name, email, and profile picture from Google as permitted by your Google account settings.
• Sign in with Apple: When you sign in with Apple, we receive a unique identifier and, if you permit, your email address.

5. Subscriptions and Payments

All financial transactions are handled securely through the Google Play Store and Apple App Store. We do not store or process your credit card details directly on our servers. We only receive confirmation of your subscription status and purchase tokens to unlock premium features.

6. Advertising and Analytics

To support the development of our application, we use third-party services:

• Google Mobile Ads (AdMob): We display ads via AdMob. They may collect certain identifiers for advertising purposes.
• App Analytics: We use basic analytics tools to track app performance, crash reports, and usage patterns to improve the user experience.

7. Data Storage and Security

Your data is transmitted securely using HTTPS encryption. It is stored on secure servers with restricted access. We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure.

8. Data Sharing

We do not sell your personal data to third parties. We only share information with third-party service providers (like Google and Apple) to the extent necessary to provide our services, or when required by law.

9. User Rights

You have the following rights regarding your data:

• Access: You can request a copy of the data we have about you.
• Correction: You can update your profile information within the app.
• Deletion: You can request the deletion of your account and all associated data through the "Delete Account" option in the application settings or by contacting us.

10. Children’s Privacy

Our application is intended for a general audience. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it immediately.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@backendplants.com